Shop Smart, Shop Safe – Terms You Can Trust!
Q. How do I purchase my order on the site?
To order your purchase:
Click the “Add to cart” button on the products you wish to purchase.
Click “Continue Shopping” to continue adding other products into the cart or click “Checkout” to proceed with your payment.
You will reach a log-in page where you need to log in to your account using your Username and Password. If you do not have an account created yet, you need to register an account before you proceed with your payment.
You will need to confirm your shipping address on the “Shipping Address” page and click the “Next” button.
From here, you need to select your shipping methods and click the “Next” button.
Next, you will need to choose your payment method, then click the “Next” button.
After the steps above have been done, you need to reconfirm your billing details and agree on the terms and conditions.
Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
M3tech Computer (www.m3techcomputer.com) offers the following payment methods to ensure a secure and smooth transaction:
Direct Bank Transfer (Manual Payment)
You may perform an offline bank transfer or an instant transfer to our official corporate account. Please ensure you use the details below:
Bank Name: Hong Leong Bank
Account Name: M3tech Computer Sdn Bhd
Account Number: 21900142988
Note: Your purchased products will not be delivered until we have received this payment confirmation.
Q. How do I change my account personal information and shipping address?
Log-in to your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Click on “Lost Password?” and fill in your email that you used to register the account in the box. Click Submit. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that has been made?
Yes, only if the order is still on pending status.
Please send an email to our customer service email at www.haylifemalaysia@yahoo.com with the message title “Request to cancel order” in order to inform us about the cancellation.
Orders that are in shipping or shipped status will not be cancelable.
Q. What is the product’s transaction currency?
All product transaction currency will be done in MYR (Malaysian Ringgit).
Q. How long does the delivery usually take?
Delivery usually takes about 7 days to 14 days.
Q. I still have doubts!
Sorry that we were unable to clear your doubts on the F.A.Q page. Please kindly send us an email to m3techcomputer1491@gmail.com for us to clear your doubts.